Our Review Management Packages

We have a unique value proposition that includes the removal of fake or negative reviews as an integral part of a custom solution. Our packages are structured around three main areas of expertise:

  • Review Monitoring
  • Content Removal
  • Review Marketing & Management

We help brands remove frictions from their comparison shopping funnel while giving them a competitive edge.

We help businesses attract more talents while lowering their recruitment cost.
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Monitor

We scan review sites to detect when a new review has been added. We analyze its content and generate actionable insights. Real-time data gives us the ability to quickly react with the appropriate response. Speed of execution increases the success rate of our negative content removal campaigns. It also strengthens your brand perception.       

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Remove

We have a team that is solely dedicated to review removals. They are able to process a high volume of requests for deletion on a daily basis. They devise strategies that deliver a higher success rate. As soon as a negative or fake review is detected they take action. They are also able to work on older reviews. 

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Boost Ratings

We provide managed review management and marketing services.  Our team can work as an extension of your marketing or customer experience team. We provide support with the implementation of customer satisfaction surveys, positive review drive campaigns, and review answering services.  

 

Basic

Standard

Premium

Managed Services

Available in
Packages

Monitor

Detect negative content before
it becomes an issue

Monitor + Remove

Remediate negative content before it becomes an issue

Monitor + Remove + Boost

Proactively boost your overall ratings
while protecting your brand from the spread of fake and negative reviews

Scan, Detect, Alert

SERP Analysis

Multi-site monitoring option

Sentiment Analysis

Review Monitoring

Reporting

Preferred Removal Rates

Content Removal

Review Management

Review Marketing

Basic

Monitor

Detect negative content before it becomes an issue

     Scan, Detect, Alert
     SERP Analysis
     Competitive Analysis
     Sentiment Analysis
   Review Monitoring
    Reporting
    Preferred Removal Rates
    Content Removal
  Review Management
  Review Marketing
  Branded Keywords Insulation
  Thought Leadership Plus

Strengthen Your Online Presence with Add On Services

   Rank First on Local Search

  Appear on Local Listings

    Social Marketing

  Paid Search

Standard

Monitor + Repair

Remediate negative content before it becomes an issue

   Scan, Detect, Alert
     SERP Analysis
     Competitive Analysis
     Sentiment Analysis
     Review Monitoring
    Reporting
    Preferred Removal Rates
  Content Removal
  Review Management
  Review Marketing
  Branded Keywords Insulation
  Thought Leadership Plus

Strengthen Your Online Presence with Add On Services

   Rank First on Local Search

  Appear on Local Listings

  Social Marketing

  Paid Search

Premium

Monitor + Repair + Insulate

Proactively protect your branded keywords and online presence from the impact of negative content

     Scan, Detect, Alert
     SERP Analysis
     Competitive Analysis
     Sentiment Analysis
     Review Monitoring
    Reporting
    Preferred Removal Rates
  Content Removal
  Review Management
  Review Marketing
  Branded Keywords Insulation
  Thought Leadership Plus

Strengthen Your Online Presence with Add On Services

     Rank First on Local Search

  Appear on Local Listings

  Social Marketing

  Paid Search

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Review Monitoring

Our monitoring services are available for both employee and customer review websites. We track new user generated reviews as they appear across multiple websites. We monitor how your review ratings evolve over time.  For retail and similar industries, we break down our metrics for each site or store location.  

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Review Management

We respond to the reviews in an appropriate manner whether positive or negative. The generated content and its tone are on-brand without sounding templated. Having a high review response rate demonstrates that you are attentive to what your customers say while indicating that your business is trustworthy.  It also shows that you care about your reputation.
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Review Marketing

We create positive review posting campaigns to encourage your satisfied customers to share their experience Online. Our process relies on a deep understanding of the customer journey and how it is impacted by your prospects researching brand during the consideration phase.
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SERP Analysis

We analyze how the content enclosed in reviews to assess how it affects your branded Search Engine Results Pages. We monitor closely any potential  Your Money Your Life (YNYL – SEO concept)  issues that not only impact the public’s perception of your brand’s Trustworthiness as well as that of Google.
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Sentiment Analysis

We listen to the content formulated in your customer and employee reviews and hear what is being said about your brand or your business across the web. Understanding how your brand is viewed allows you to leverage those insights to improve your customer or workplace experience. Keeping your review fresh will let your business put past negative content behind.

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Content Removal

Our removal team uses publisher outreach to eliminate fake reviews or negative reviews that are unsubstantiated or obsolete.  Many of the Brands we work with have experienced the negative impact of older reviews. Some of them can gain popularity and Authoritativeness (SEO concept) in spite of being out-of-date

We Track and Centralize Reviews From Multiple Websites

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Why Choose Us?

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A+ Rating

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4.7 Rating

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Member of the Public Relations Society of America

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Part of the South Florida Tech Firms