Negative Glassdoor reviews can be frustrating for businesses. While you can’t delete reviews just because you don’t like them, there are steps you can take to remove those that break the rules. Here’s how to get it done and what our own 2025 casework shows about how this actually plays out.
What Our 2025 Data Tells Us About Removing Glassdoor Reviews
Over the course of 2025, our team worked on 404 Glassdoor reviews spanning roughly 100 different employer profiles, and the patterns in that data are worth understanding before you flag your first review.
A few things stand out:
Removals that succeed tend to move quickly, but not instantly.
For the Glassdoor reviews that came down in 2025, the typical (median) time from submission to removal was 15 days, with an average closer to 17 days. The fastest resolution we recorded was a single day; the slowest stretched to 64 days. Roughly 85% of completed removals landed within 30 days, and a meaningful share (about four in ten) were resolved inside the first week. A clean, policy-based case can resolve fast, but you should plan for a multi-week window rather than expecting an overnight result.
Based on Glassdoor reviews with a confirmed removal date, drawn from 404 cases handled by Erase.com in 2025.
Volume isn’t steady across the year.
Our Glassdoor caseload was heaviest in Q3 2025, roughly double our Q1 and Q4 volume, which tracks with broader hiring-season activity when employer profiles get the most scrutiny. If you’re seeing a spike in reviews, that’s a seasonal pattern, not a coincidence.
Glassdoor is one piece of a much larger picture.
Glassdoor reviews were one slice of nearly 29,700 individual removal and suppression items our team handled across 23 different content categories in 2025. Reviews across all platforms were the single largest category of work we did, which reflects how central employer and customer feedback has become to online reputation. You can read more about how negative review removal works across platforms if you’re dealing with more than just Glassdoor.
A note on method and honesty.
These figures come from our internal 2025 case records and describe completed work and elapsed timelines. They are not a guarantee of outcome. Removal is only possible when a review genuinely violates Glassdoor’s published policies, every case is different, and no legitimate provider can promise that any specific review will be taken down. We share the timeline data because it’s the most useful, verifiable thing we can tell you: when a Glassdoor review does qualify and come down, here’s realistically how long it tends to take.
With that grounding, here’s the actual process.
Can a Business Remove a Glassdoor Review?
Yes, but only if the review violates Glassdoor’s Community Guidelines or Terms of Use. Examples include:
- False or defamatory information.
- Naming non-C-suite employees.
- Threats, hate speech, or offensive language.
- Revealing confidential company information.
- Multiple reviews from the same person.
If a review is simply negative but truthful and policy-compliant, it will not qualify, and that’s consistent with what we see in our own casework. The reviews that get removed are the ones tied to a clear, documentable policy breach. The same principle applies on other platforms, and our negative review removal service operates on the same logic.
Steps to Remove a Glassdoor Review
1. Flag the Review
Flagging is the fastest way to report a review that violates guidelines.
- Go to the review in question.
- Click the flag icon at the bottom of the review.
- Select the reason from the dropdown menu, like “False Information” or “Confidential Content.”
- Submit the report.
Glassdoor will review the flagged content. This process usually takes a few days.
2. Contact Glassdoor Support
If flagging doesn’t work, reach out to Glassdoor’s support team.
- Provide a clear explanation of why the review violates their rules.
- Include any evidence, like screenshots or supporting documents.
- Be polite but firm in your request.
The support team may ask for more details before making a decision.
3. Escalate to Legal Channels
If a review is false and seriously damaging, you can take legal action.
- Glassdoor is protected by laws that limit their liability, but they may remove reviews if legally required.
- Consult a lawyer to ensure your claim meets defamation or false information standards.
This step is time-consuming and should be a last resort.
How Long Does It Take?
Flagged reviews are usually reviewed by Glassdoor within about 72 hours. Resolution, however, is a different matter, and our 2025 data gives a realistic picture:
- For Glassdoor reviews that were removed, the median time to removal was 15 days.
- About 85% of completed removals resolved within 30 days.
- A small share (the legally complex cases) took up to two months.
If legal action is involved, the process can stretch into weeks or months. Set expectations accordingly.
Why It’s Worth the Effort
Glassdoor remains one of the most visible employer-review platforms on the internet, drawing roughly 63 million monthly unique visitors as of recent reporting, and that visibility is exactly why a single damaging review can carry outsized weight with candidates and customers researching your company.
Removing reviews isn’t always easy, but following these steps gives you the best shot. Keep your communication clear, document the specific policy violation, and focus your case on the guideline breach rather than the sentiment. That’s the difference between a review that comes down in a couple of weeks and one that never moves at all.
For Glassdoor reviews that have passed standard moderation and remain visible despite a clear policy match, Erase.com’s Glassdoor review removal service handles formal escalation through Glassdoor’s documented removal channel.
