Content Removal
Personal Data Profiles Removed in 1 Day
Healthcare · Data broker profiles
2
Profiles removed
1 day
To confirmed removal
GONE
Personal data no longer indexed
The Situation
- A healthcare professional had 2 personal data profiles appearing on data broker sites, publishing their name, workplace location, and personal contact information in a fully searchable format
- One of the profiles included location data that the individual had actively tried to keep off public-facing platforms
- The individual found one profile by searching their own name and discovered the second during the same session
- For someone in a patient-facing healthcare role, having personal contact and location information easily accessible online creates a safety concern alongside the privacy one
The Challenge
- Healthcare professionals in clinical settings are sometimes the subject of patient grievances or unsolicited contact attempts
- Having personal address and phone information indexed on data broker sites reduces the barrier to that contact significantly
- Standard opt-out forms on data broker sites initiate a request but do not guarantee confirmed removal — profiles can remain accessible or reappear without follow-through
What We Did
- Identified both data broker sites and the specific profile pages hosting the client’s information
- Engagement handled by our personal information removal service, bypassing standard opt-out forms in favor of the verified removal channel for each site.
- Submitted removal requests through the verified removal channel for each site — bypassing the standard opt-out form in favor of the process that confirms removal rather than initiating a pending request
- Followed both submissions through to confirmed removal status
- Removal confirmed on both profiles the following business day
Both profiles removed within 1 day. Personal contact and location information no longer accessible.
- Both profiles removed within 1 day of engagement start
- Personal contact and location information no longer accessible through the affected sites
- Profiles confirmed removed and monitored for re-aggregation on secondary sites
Both profiles removed in 1 day · Engagement started January 7, 2025
Client information in all case studies has been redacted to protect the privacy and confidentiality of individuals and businesses. All cases are real engagements completed by Erase.com’s online content removal team. If you have specific questions about our approach or results, contact one of our reputation specialists.